Privacy Statement
We (“Deerwhisper”) are committed to safeguarding your personal information. This policy explains how we collect, use, share, and process your data.
Definition and Scope of Personal Information
Definitions
Personal Information: Data that directly or indirectly identifies you (e.g., name, email, device ID), excluding anonymized or aggregated data.
Sensitive Information: Includes payment details (credit card numbers) and precise geolocation (via GPS/IP).
Collection Scenarios
Direct Submission: Account registration, order payments, customer support, participation in campaigns (e.g., surveys).
Automated Collection: Device data (IP address, browser type), usage behavior (page views, clicks), diagnostic logs (error reports).
Purposes and Legal Basis
Purposes
Service delivery (order processing, account verification).
User experience improvement (data analysis, feature optimization).
Security compliance (fraud monitoring, audits).
Marketing (requires prior explicit consent).
Legal Basis (GDPR Compliance)
Contractual necessity (Article 6(1)(b)).
Legitimate interests (security, business operations).
User consent (targeted ads, third-party sharing).
Data Sharing and Disclosure
Recipients
Partners: Payment processors (e.g., Stripe), logistics providers, cloud services (AWS).
Affiliates: Intra-group business collaboration.
Legal Requirements: Disclosures to courts or government authorities.
Cross-Border Transfers
Data may be transferred outside the EU under Standard Contractual Clauses (SCCs) or Adequacy Decisions.
Cookies and Tracking Technologies
Categories
Essential Cookies: Enable core functionalities (e.g., shopping cart).
Analytical Cookies: Track traffic and usage patterns (Google Analytics).
Advertising Cookies: Deliver personalized ads (requires consent).
Management
Disable non-essential cookies via browser settings, which may affect service functionality.
Children's Privacy
We do not knowingly collect data from users under 16 (or higher age per jurisdiction). Contact us to report accidental collection.
Your Rights
Entitlements
Access, correct, or delete your data.
Restrict or object to processing (e.g., direct marketing).
Data portability (structured, machine-readable format).
Exercising Rights
Submit requests to service@deerwhisper.com. We will respond within 30 days.
Security and Retention
echnical Measures: SSL encryption, access controls, penetration testing.
Retention Period: Kept until purposes are fulfilled or as legally required (e.g., transaction records for 7 years).
Third-Party Services
This policy does not govern third-party websites (e.g., Facebook ads). Review their privacy policies separately.
Policy Updates
This policy does not govern third-party websites (e.g., Facebook ads). Review their privacy policies separately.
Material changes will be notified via website banners or email. Continued use constitutes acceptance.
For inquiries, contact service@deerwhisper.com.
Key Compliance: GDPR, CCPA, PIPEDA, and other applicable regulations.
